Business

Customer Value, Customer Focus, Customer Satisfaction

Are You a Customer Narcissist?

AMA Journal

|

January 1, 1994

Many attempts to get closer to the customer involve asking the customer to talk to you about you.

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Humor

Down With Athletes' "Suffixism"

It's not Ken...Griffey Jr. It's Ken Griffey...Jr!

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Is Age Really Just a Number?

Ruminations on turning 70

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Humor

Here it is: The world's worst job

Yes, there is such a thing as teaching "chicken sexing."

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Humor

FORE-TOLD IS FORE-WARNED

Please! Don't take up golf as a hobby!

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