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Books

Football That Really is a Matter of Life and Death

The Dispatch

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December 12, 2022

A review of Buzz Bissinger's book about two bored Regiments of Marines as they prepared to invade Okinawa

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Business

Myths About Customers

Three bits of conventional wisdom we could do without

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Business

I, the Customer

People know--deeply--what it's like to be the customer. Use that.

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Business

Did We Do it Right?

That's a good question. But there's a key follow-up question that's too rarely asked.

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Business

75 Questions You Should Think About

And one you absolutely can't afford not to think about.

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